Refund policy

Return & Refund Policy

Last updated: June 14, 2026

At w8v clothing, each piece is crafted with care and intention. We want you to love what you ordered — and if something isn’t right, we’re here to make it right.

1. Returns

We accept returns within 30 days of the delivery date, provided the item meets the following conditions:

  • Item is in its original packaging
  • Item is unworn (trying on for fit is perfectly fine)
  • Item is undamaged and in the same condition as received

To initiate a return, email us at hello@w8vclothing.com or use the contact form on our website with your order number and reason for return. We will provide a prepaid return shipping label at no cost to you.

Please note: returns that do not meet the above conditions (worn, damaged, or missing original packaging) may be rejected and returned to the sender.

2. Refund Process

Once we receive your return, you will receive a confirmation email that your item has arrived. Please allow 5 business days for inspection.

If your return is approved, you may choose:

  • Store credit (applied to your w8v account), or
  • Full refund to your original payment method (processing times may vary by provider, typically 3–5 business days)

If your return is not approved, we will notify you with the reason.

3. Defective or Damaged Items

If your item arrives defective, damaged, or incorrect, we will replace it at no charge. No need to return the original item.

To report an issue:

  1. Email hello@w8vclothing.com or use the contact form within 7 days of delivery.
  2. Include your order number and clear photos showing the defect or damage.

4. Order Cancellations

You may cancel your order within 12 hours of placing it, provided it has not yet entered fulfillment or shipment. Once processing has begun, cancellations are no longer possible.

5. Non-Returnable Conditions

Returns will not be accepted if:

  • The item has been washed, altered, or damaged after delivery
  • The return request is submitted after the 30-day window
  • Original packaging is missing or discarded

6. Customer Responsibilities

To ensure a smooth experience, please:

  • Double-check your shipping address before submitting your order
  • Review size guides and product descriptions carefully before purchasing
  • Contact us immediately if you notice any errors in your order

7. Contact Us

w8v clothing
Website: https://w8vclothing.com
Email: hello@w8vclothing.com
Address: 1256 W. Lathrop Road #1017, Manteca, CA 95336